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Volume 3 | Summer 2017
Financial Customer Conference: August 23

The Eighth Annual Financial Customer Conference is quickly approaching. Please join us on Wednesday, August 23, from 8:30 AM-3:30 PM, at the Spartanburg Marriott in Spartanburg, SC. The conference is for governmental agencies using QS/1’s financial software solutions and is an opportunity to learn about current features and future enhancements in development, as well as how to get the most out of the tools available within the software.

The conference begins with presentations that focus on software enhancements from previous releases and continues with an overview of things to come. Additional sessions highlight best practices and provide tips and tricks to help with day-to-day activities. The conference will end with roundtable discussions on Finance and Utility Billing, giving you the perfect opportunity to network with your peers and discuss issues affecting your industry.

The Expo hall will be open from 7:30 AM-2 PM to provide an opportunity to talk one-on-one with QS/1 representatives. Workstations will be available to demonstrate features discussed during conference sessions. Breakfast and lunch will also be provided.

Click the link below to receive the special QS/1 conference room rate of $142 per night. The special room rate is valid through August 1.

Got an idea for a topic you'd like to be included in the roundtable discussions? Send your ideas to by August 10.

Summer Sewer Rates

Do your customers use additional water in the summer to grow gardens, fill swimming pools or for other activities that don’t send additional water into your sewer system? If so, you can take advantage of Utility Billing's rate features to calculate special summer sewer rates. Select File Maintenance, Control File Maintenance, Rates.

Several calculation methods are available, including averages for a specific date range, maximums, minimums or flat amounts to accommodate your utility’s summer rate schedules. If you would like to take advantage of this feature, contact QS/1 Governmental Support at 800.235.0762.

Quick Clicks

Quick Clicks contains direct links to popular tools and services your office will benefit from as it adapts to meet your customers' needs and legislative demands.

Click here to check on the status of your support ticket. All you need is the ticket number that was provided by one of our agents. The option is also available on the support site. Click Check Support Ticket Status under Ask QS/1 Support.

QS/1 offers webinars that provide an overview of the most recent enhancements to our applications. You can also download a PDF version of webinars to use as a quick reference guide. Click
Webinars on the support page's navigation menu or click your product name under QS/1 Software Webinars. To download the Accounting Suite webinar as a PDF, click the link below.

To download the Tax Accounting webinar as a PDF, click the link below.

To find procedures that must be completed on a yearly basis, visit the support site. Under Training & Misc. Resources, click
Periodic Procedures. Procedures are available for Assessor, Vehicles, Personal Property, Real/Personal Tax Roll and Bookkeeping. You can also access these procedures from within the Tax application by clicking Help, Help Center.

Service Pack 7.1.10: Click a product name below to see the enhancement list.
Conferences and Trade Shows
Tennessee Association of Utility Districts Business Conference - Business of Running Utility
August 9-11, Gatlinburg, TN

QS/1 Financial Customer Conference
August 23, Spartanburg, SC
Keowee Key Utility System
Easley Central Water
West Anderson Water
We are dedicated to providing the best support to our customers.
Below are options for contacting our support center.

CALL 800.235.0762 and select an option below:
#1: Finance
#2: Tax
#3: Judicial

SCHEDULE A DEMO: 866.963.8996

If you have a question that doesn't require a quick response or remote support, submit it and you will receive a response before the end of the next business day.
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